Refund policy

RETURN & REFUND POLICY

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, the item must be in the same condition that you received it, unworn, unwashed, unused, with all original tags attached, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at aroshya716@gmail.com. Please do not send any product back without contacting us and receiving return instructions first.

Return Address:

Aroshya
Chakbandi Road, Bhabua, Kaimur
Ward No. 10, Near Gayatri Mandir
Bihar – 821101, India

DAMAGES AND ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

NON-RETURNABLE ITEMS

Products that have been worn, washed, used, damaged, altered, or have missing tags are not eligible for return.

Customized or personalized products are not eligible for return unless they are defective or incorrectly supplied.

EXCHANGES

If you need a different size or have received an incorrect item, please contact us within 7 days of delivery. Exchanges are subject to product availability.

REFUNDS

Once we receive and inspect your returned item, we will notify you whether your refund has been approved or rejected.

If approved, the refund will be processed to the original payment method. The time taken for the refund to appear in your account may vary depending on your payment provider or bank.

RETURN SHIPPING

For defective, damaged, or incorrect items, we will provide appropriate return instructions.

For returns due to size preference or change of mind, return shipping charges may apply.